{"id":10,"date":"2022-11-23T09:52:45","date_gmt":"2022-11-23T09:52:45","guid":{"rendered":"http:\/\/localhost\/wordpress\/?page_id=10"},"modified":"2022-11-23T09:52:46","modified_gmt":"2022-11-23T09:52:46","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.balsamo-marmotta.com\/Shop\/ita\/refund_returns\/","title":{"rendered":"Condizioni generali di vendita"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>Condizioni generali di vendita<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">L'ordine si ritiene valido dopo la mail automatica al cliente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br><strong>Privacy<br><\/strong>Il trattamento dei vostri dati avviene ai sensi del Regolamento UE n. 2016\/679 del Parlamento europeo e del Consiglio. Titolare del trattamento dei dati \u00e8 Lukas Hofer, Via Kranzhof 4, 39038 San Candido.\n\u00bb Ulteriori informazioni sulla privacy<br>\u00bb  ulteriori informazioni sulla privacy<br><strong>Prezzi<\/strong><br>I nostri prezzi si intendono IVA inclusa.<br><strong>Condizioni di pagamento<\/strong><br>Il pagamento avviene tramite bonifico bancario, pagamento tramite PayPal o in contrassegno direttamente al corriere. La scelta \u00e8 da indicare sul modulo d\u2019ordine.<br><strong>Diritto di propriet\u00e0<\/strong><br>La merce fornita rimane propriet\u00e0 del venditore fino a completa osservanza di tutte le condizioni pattuite tra venditore e cliente e fino al completo pagamento.<br><strong>Condizioni per la consegna<\/strong><br>La consegna avviene a debito del cliente. Se sospettate che Vi siano danni derivanti dal trasporto o che dall'imballo danneggiato sia stata asportata merce, dovrete rifiutare la consegna. In ogni caso dovrete darne tempestivamente comunicazione scritta alla ns. ditta e conservare l'imballaggio. Le informazioni date ai relativi prodotti, disponibilit\u00e0 e consegna sono indicativi e non vincolati.<br><strong>Resi<\/strong><br>Per i resi sono a carico del cliente sia il rischio che i costi. Le forniture non conformi all'ordine devono essere restituite nel loro imballaggio originale intatto, chiuso e senza alcun segno di effrazione. Nei confronti dei consumatori non \"utenti professionali\" opera il disposto del D.Lgs. 50\/92. Il consumatore pu\u00f2 esercitare il diritto di recesso inviando una comunicazione scritta, alla ditta Lukas Hofer nel termine di sette giorni a mezzo di lettera raccomandata con avviso di ricevimento. I resi in garanzia vengono accettati solo se viene preventivamente comunicato il tipo di difetto.<br><strong>Responsabilit\u00e0<\/strong><br>Per la merce acquistata sono valide le garanzie del produttore. I rappresentanti legali e i collaboratori del venditore declinano ogni responsabilit\u00e0 nei confronti del cliente, salvo nei casi di intenzionalit\u00e0 e negligenza grave.<br><strong>Foro competente<\/strong><br>Per qualsiasi controversia foro competente \u00e8 quello di Bolzano, Italia.<br><strong>Varie<\/strong><br>Ci riserviamo la presenza di eventuali errori, dati tecnici non presenti ed errori di scrittura.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><h3>Overview<\/h3><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additional non-returnable items:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gift cards<\/li>\n\n\n\n<li>Downloadable software products<\/li>\n\n\n\n<li>Some health and personal care items<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To complete your return, we require a receipt or proof of purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please do not send your purchase back to the manufacturer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are certain situations where only partial refunds are granted:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Book with obvious signs of use<\/li>\n\n\n\n<li>CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\n\n\n\n<li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n\n\n\n<li>Any item that is returned more than 30 days after delivery<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><h2>Refunds<\/h2><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Late or missing refunds<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Sale items<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><h2>Exchanges<\/h2><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><h2>Gifts<\/h2><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><h2>Shipping returns<\/h2><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To return your product, you should mail your product to: {physical address}.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><h2>Need help?<\/h2><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact us at {email} for questions related to refunds and returns.<\/p>","protected":false},"excerpt":{"rendered":"<p>Kaufvertrag im Internet Bei Bestellung \u00fcber Internet wird der Kaufvertrag erst g\u00fcltig, nachdem der Verk\u00e4ufer die Bestellung an die E-Mail-Adresse des K\u00e4ufers best\u00e4tigt hat. Datenschutz &#8211; PrivacyIhre Daten werden im [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Allgemeine Gesch\u00e4ftsbedingungen - balsamo-marmotta.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.balsamo-marmotta.com\/Shop\/ita\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Allgemeine Gesch\u00e4ftsbedingungen - balsamo-marmotta.com\" \/>\n<meta property=\"og:description\" content=\"Kaufvertrag im Internet Bei Bestellung \u00fcber Internet wird der Kaufvertrag erst g\u00fcltig, nachdem der Verk\u00e4ufer die Bestellung an die E-Mail-Adresse des K\u00e4ufers best\u00e4tigt hat. 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