{"id":10,"date":"2022-11-23T09:52:45","date_gmt":"2022-11-23T09:52:45","guid":{"rendered":"http:\/\/localhost\/wordpress\/?page_id=10"},"modified":"2022-11-23T09:52:46","modified_gmt":"2022-11-23T09:52:46","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.balsamo-marmotta.com\/Shop\/deu\/refund_returns\/","title":{"rendered":"Allgemeine Gesch\u00e4ftsbedingungen"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Kaufvertrag im Internet<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bei Bestellung \u00fcber Internet wird der Kaufvertrag erst g\u00fcltig, nachdem der Verk\u00e4ufer die Bestellung an die E-Mail-Adresse des K\u00e4ufers best\u00e4tigt hat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br><strong>Datenschutz &#8211; Privacy<br><\/strong>Ihre Daten werden im Sinne des Art. 13 DS-GVO 2016\/679 (Verordnung des Europ\u00e4ischen Parlaments und des Rates) verarbeitet. Zust\u00e4ndig f\u00fcr die Behandlung der Daten ist die Firma Lukas Hofer, Kranzhofweg 4, 39038 Innichen.<br>\u00bb Weitere Informationen zum Datenschutz<br><strong>Preise<\/strong><br>Unsere Preise enthalten die gesetzliche Mehrwertsteuer und verstehen sich zuz\u00fcglich Versandkosten. Der zum Zeitpunkt der Bestellung aktuelle Preis ist verbindlich.<br><strong>Bezahlung<\/strong><br>Bei Zustellung \u00fcber die Post erfolgt die Bezahlung als Vorauskasse mittels Bank\u00fcberweisung.<br><strong>Eigentumsvorbehalt<\/strong><br>Die gelieferte Ware bleibt bis zur vollst\u00e4ndigen Bezahlung s\u00e4mtlicher Forderungen aus den Verkaufsbedingungen zwischen dem K\u00e4ufer und dem Verk\u00e4ufer, Eigentum des Verk\u00e4ufers.<br><strong>Lieferbedingungen<\/strong><br>Die Lieferung ist bei Empfang auf Vollst\u00e4ndigkeit und Besch\u00e4digung hin zu pr\u00fcfen. Bei dem Verdacht auf Transportsch\u00e4den oder bei fehlender Ware, ist die Originalverpackung unbedingt aufzubewahren. Verbindliche Liefertermine sind ausdr\u00fccklich ausgeschlossen<br><strong>R\u00fccksendungen von Waren<\/strong><br>F\u00fcr R\u00fccksendungen von Waren ben\u00f6tigt der K\u00e4ufer eine R\u00fccksendungsnummer und eine Kopie des Kaufbeleges. R\u00fccksendungen ohne R\u00fccksendungsnummer werden nicht angenommen, sondern auf Kosten des K\u00e4ufers umgehend zur\u00fcckgesandt. Der K\u00e4ufer tr\u00e4gt Kosten und Risiko f\u00fcr R\u00fccksendungen. Falschlieferungen werden nur in unbesch\u00e4digter, unge\u00f6ffneter, nicht beschrifteter und nicht beklebter Originalverpackung zur\u00fcckgenommen.<br><strong>Haftung<\/strong><br>F\u00fcr verkaufte Produkte sind die Garantiebedingungen des jeweiligen Herstellers g\u00fcltig. Die Haftung der gesetzlichen Vertreter, und der Betriebsangeh\u00f6rigen des Verk\u00e4ufers gegen\u00fcber dem K\u00e4ufer wird au\u00dfer in F\u00e4llen der Vors\u00e4tzlichkeit und der groben Fahrl\u00e4ssigkeit ausgeschlossen.<br><strong>Gerichtstand<\/strong><br>F\u00fcr Klagen ist das Gericht in Bozen\/Italien zust\u00e4ndig.<br><strong>Sonstiges<\/strong><br>Irrt\u00fcmer, technische Fehlinformationen sowie Schreibfehler sind vorbehalten.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><h3>Overview<\/h3><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additional non-returnable items:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gift cards<\/li>\n\n\n\n<li>Downloadable software products<\/li>\n\n\n\n<li>Some health and personal care items<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To complete your return, we require a receipt or proof of purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please do not send your purchase back to the manufacturer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are certain situations where only partial refunds are granted:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Book with obvious signs of use<\/li>\n\n\n\n<li>CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\n\n\n\n<li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n\n\n\n<li>Any item that is returned more than 30 days after delivery<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><h2>Refunds<\/h2><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Late or missing refunds<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Sale items<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><h2>Exchanges<\/h2><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><h2>Gifts<\/h2><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><h2>Shipping returns<\/h2><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To return your product, you should mail your product to: {physical address}.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><h2>Need help?<\/h2><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact us at {email} for questions related to refunds and returns.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kaufvertrag im Internet Bei Bestellung \u00fcber Internet wird der Kaufvertrag erst g\u00fcltig, nachdem der Verk\u00e4ufer die Bestellung an die E-Mail-Adresse des K\u00e4ufers best\u00e4tigt hat. Datenschutz &#8211; PrivacyIhre Daten werden im [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Allgemeine Gesch\u00e4ftsbedingungen - balsamo-marmotta.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.balsamo-marmotta.com\/Shop\/deu\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Allgemeine Gesch\u00e4ftsbedingungen - balsamo-marmotta.com\" \/>\n<meta property=\"og:description\" content=\"Kaufvertrag im Internet Bei Bestellung \u00fcber Internet wird der Kaufvertrag erst g\u00fcltig, nachdem der Verk\u00e4ufer die Bestellung an die E-Mail-Adresse des K\u00e4ufers best\u00e4tigt hat. 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